We heard noises in the attic and thought we might have squirrels. After getting several estimates, Arkadia provided the most competitive quote and Jake provided the most comprehensive explanation as to the best way for the squirrels to be removed. He also detected a raccoon. He listened to our concerns. Jake was very knowledgeable about the removal process, and we dealt with him directly. He was responsive on site for inspection and for the entire job. We had a good feeling from the way Jake articulated what our home needed that this was a professional outfit.